Breeze

Privacy Policy

Last updated: 10 June 2026

Breeze ("we", "us") provides booking, payment, and client-communication software for independent businesses at breezein.co. This policy explains what personal data we collect, why, and the choices you have. It covers both business owners who use Breeze and the customers who book with those businesses through Breeze.

Data we collect

  • Business accounts: name, email address, and login credentials (managed by our authentication provider, Clerk), plus the business details you add — business name, services, staff, opening hours.
  • Booking customers: the name, email address, phone number, and appointment details you provide when booking with a business that uses Breeze.
  • Payments: payments and saved cards are processed by Stripe. Card numbers never touch our servers; we store only Stripe references (such as a customer or payment identifier), payment status, and amounts.
  • Usage data: we use PostHog analytics to understand how the product is used (pages viewed, features used, approximate location from IP). We use this to improve Breeze.

How we use data

  • To provide bookings, reminders, and account access.
  • To send transactional email (booking confirmations, reminders, cancellations, sign-in links) via our email provider, Resend.
  • To send marketing email on behalf of a business you have booked with — every marketing email includes an unsubscribe link.
  • To process payments, deposits, and no-show fees via Stripe.
  • To prevent abuse and keep the service secure.

We do not sell personal data, and we do not share it with third parties except the processors listed above (Clerk, Stripe, Resend, PostHog, and our hosting/database providers Vercel and Convex), each bound by their own data-processing terms.

The businesses you book with

When you book an appointment, the business you book with can see your booking details (name, contact details, appointment history with them). Each business is responsible for how it uses its own client list. If you want a business to delete your details, contact them directly or contact us and we will help.

Data retention

We keep account and booking data while an account remains active. Sign-in tokens expire within minutes and sessions within 24 hours. You can ask us to delete your account and associated personal data at any time.

Your rights

Depending on where you live (including under UK and EU GDPR), you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, email hello@breezein.co. You may also lodge a complaint with your local data-protection authority (in the UK, the ICO).

Cookies

We use strictly necessary cookies for sign-in and session management, and analytics cookies via PostHog. We do not use third-party advertising cookies.

Contact

Questions about this policy or your data: hello@breezein.co.